Frequently asked questions

Our group tours never have more than 12 guests. If you'd rather have it to yourselves, book a private tour: just you and your own group.

Our group tours don't run on every date and time. If there's no group tour on your date, you can book a private tour for just your group instead, at a time that suits you.

If the departure is completely full, we unfortunately can't add anyone.

• Walk & Canal: 3 hours, about 5 km. If the harbour ferry is full and we walk instead, it is about 7 km.
• Highlights & Hidden Gems: 2 hours, about 3.5 km.
• Cph Contrasts with Coffee, Cake & Culture: 3 hours, about 3.5 km, with two breaks along the way (coffee and cake).
• The Secret to Danish Happiness (Nørrebro): 3 hours, about 5 km.
• Malmö Highlights: about 4 hours in total, including a 2-hour guided walk in Malmö.

Every tour includes a local guide. On top of that:

• Walk & Canal: a ride on the public harbour ferry. Coffee at the café stop isn't included.
• Cph Contrasts: coffee and cake.
• Danish Happiness: the metro ride to Nørrebro, plus coffee and a pastry.
• Malmö: the round-trip train ticket and a Swedish fika (coffee and cake).
• Not included: lunch.

No. We use the public harbour ferry, and seats can't be reserved. On sunny weekends and busy afternoons, mainly in high season, it can be full, and then we walk the scenic route along the canal instead and see the same sights from land. The tour is then about 7 km instead of about 5 km.

Yes, on Walk & Canal you see the Changing of the Guard at Amalienborg. On the 9:00 and 9:30 tours it's the full ceremony at noon, and on the later tours a smaller one.

• Walk & Canal: the tours on the hour (9:00, 11:00, 13:00 and 15:00) end at Amalienborg Palace, the half-hour tours (9:30, 11:30 and 13:30) in Nyhavn.
• Highlights & Hidden Gems: in Nyhavn.
• Cph Contrasts: always with cake at a cosy café on Holmen or Papirøen.
• Malmö: you can stay in Malmö after the guided walk or take the train back with your guide.

No, our tours take place outdoors. On a private tour we can adjust the route to your wishes.

Our guides don't carry flags, umbrellas or signs. Just be at the meeting point at least 10 minutes before the start, and your guide will find you from the guest list and come and say hi.

At least 10 minutes before the start, as our tours leave on time.

Unfortunately the group can't wait, but you can often still meet it along the way.

No, large luggage and big strollers can't come along, as our tours go from one place to another.

Cruise ships dock in three places.

Buy your ticket before you board, as you can't pay on the metro or bus. The easiest way is the Rejsebillet app: App Store · Google Play.

Comfortable walking shoes, water and clothes for the weather – and perhaps an umbrella. If you'd like to tip your guide, bring some cash, as mobile payment isn't always possible. Joining the Malmö tour? Remember your passport.

Yes, you're very welcome to bring a coffee or a bite to eat to the meeting point. The only place open food and drinks aren't allowed is on board the harbour ferry on Walk & Canal.

Yes, our group tours have a child ticket. Infants aren't free, but there's no minimum age. Pick a date and time below, and you'll see the price for adults and children before you pay.

That's entirely up to you. If you'd like to tip, your guide prefers Danish cash, but other currencies are absolutely fine too.

If you booked on our website, you can cancel yourself up to 24 hours before the tour:

1. Find the confirmation email from Go Like a Local.
2. Tap Manage my booking under "Booking management".
3. Tap Cancel reservation, check the refund, and tap Confirm.

You'll get a receipt by email, and the money goes back to your card automatically. Can't find the email? Write to contact@golikealocal.com with your booking reference.

If you booked through Viator, Tripadvisor, GetYourGuide or Airbnb, cancel under your bookings in that platform's app or website. The platform handles the refund under its own terms.

Yes, free of charge up to 24 hours before the start, as long as there's space on the new departure.

Unfortunately the group can't wait.

Yes, we'd love to.

Walk & Canal isn't a good fit if walking is hard for you, but we have a shorter tour.

Our tours run in all kinds of weather, so dress for the weather – and perhaps bring an umbrella. Only if the authorities advise people to stay indoors do we cancel the tour, and then you get a full refund or a new date free of charge.

Yes. You cross the border into Sweden, so please bring your passport.

Yes. The round-trip train ticket is included, and the return ticket is valid for the rest of the day (until 3:59 the next morning). You can stay in Malmö on your own after the guided walk and head back whenever you like. Trains run every 15 minutes and take about 40 minutes. Or take the train back to Copenhagen with your guide.

• Group tours: in English. Walk & Canal also runs in German on selected departures.
• Private tour: we can try to find a guide in your language. Book the private tour and send us a message.

Yes, digital gift cards for a specific group or private tour. The recipient chooses the date.

• Email: contact@golikealocal.com
• Phone: +45 93 10 24 25
• Form: our contact page